Best CRM DMS service provider in India

The Indian automotive industry is witnessing a period of rapid change. Technological advancements, evolving customer expectations, and increasing environmental concerns are all shaping the future of car ownership. All recent reports from Industry experts like McKinsey, EVAuto, IB, and more are showing positive surges for the importance of transparent communication and real time insights as the key trend for after-sales service ahead. In this dynamic landscape, after-sales service (ASS) is emerging as a key differentiator for automotive dealerships. Emerging Trends in Indian After-Sales Service : These emerging trends present several challenges for Indian dealerships:   Connected Vehicles & Predictive Maintenance:  Cars are becoming increasingly connected, generating real-time data on performance and potential issues. This data can be leveraged for predictive maintenance, allowing dealerships to identify and address problems before they cause breakdowns.   Focus on Tr...

As technology continues to reshape the automotive industry , dealerships and OEMs face numerous challenges in data management, supply chains, and customer engagement. Orbitsys, a leader in cloud-based DMS, addresses these hurdles with a robust platform designed to streamline operations and enhance efficiency. Let’s dive into the main challenges and explore how to overcome them: Connectivity and Data Management:  Automotive dealerships and OEMs struggle with scattered systems and disconnected data, making it difficult to manage customer and vehicle information effectively. Supply Chain Management:  Monitoring inventory and managing orders across multiple locations is complex, leading to inefficiencies, bottlenecks, and increased costs. Data Security  Ensuring the security and privacy of customer and vehicle data is critical, especially with increasing concerns about unauthorised access and regulatory compliance. Efficiency in Production and Distribution:  Automotive p...

Orbitsys is specialized in transforming how automotive businesses connect with customers. Our cloud-based dealer management software (DMS) empowers OEM and EV dealerships to optimize operations, streamline sales processes, and deliver exceptional service—all from one integrated platform. With a commitment to serving the Indian automotive industry for over 25 years, we've supported over 2000 dealerships in building stronger customer relationships. Partner with us for Automotive Dealer Software for Efficiency & Results, and discover how our solutions drive success in inventory management and customer relations. Drive Efficiency.  Drive Results. Our CRM DMS Dashboard provides comprehensive tools for automotive dealerships to manage customer relationships and inventory efficiently. Powered by advanced technology, it enables seamless lead management, streamlined sales processes, and enhanced customer service. Experience the future of automotive dealer and inventory management w...

  For over 25 years, Orbitsys has been the trusted Dealer Management System (DMS) partner for automotive businesses across India. Our cutting-edge system is a fully integrated cloud-based solution designed to streamline every aspect of automotive business operations, from OEMs and EV companies to dealerships. We have partnered with industry leaders like Tata Motors, Daewoo, Isuzu, Benelli, Skoda, and more, for over two decades. Now, we are at the forefront of the electric vehicle revolution with a bespoke CRM-DMS, built to power the future of automotive. Our track record speaks for itself, with our system being the choice of over 2000 dealers. Additionally, we provide integrated mobile apps for OEM and dealership users, as well as vehicle owners, ensuring a comprehensive and efficient solution for all automotive needs.

As technology continues to reshape the automotive industry, dealerships and OEMs face numerous challenges in data management, supply chains, and customer engagement. Orbitsys, a leader in cloud-based DMS, addresses these hurdles with a robust platform designed to streamline operations and enhance efficiency. Let’s dive into the main challenges and explore how to overcome them: Connectivity and Data Management:  Automotive dealerships and OEMs struggle with scattered systems and disconnected data, making it difficult to manage customer and vehicle information effectively. Supply Chain Management:  Monitoring inventory and managing orders across multiple locations is complex, leading to inefficiencies, bottlenecks, and increased costs. Data Security  Ensuring the security and privacy of customer and vehicle data is critical, especially with increasing concerns about unauthorised access and regulatory compliance. Efficiency in Production and Distribution:  Automotive pr...

How Orbitsys DMS Empowers Auto Dealerships: Orbitsys DMS , a comprehensive Dealer Management System (DMS), provides Indian dealerships with the tools and functionalities to excel in future-proof after-sales service. Here's how:   Leveraging Connected Car Technology:  Orbitsys can integrate with existing connected car platforms, allowing dealerships to receive real-time vehicle data for predictive maintenance. This enables proactive service scheduling and reduces downtime for customers.   Enhanced Service Management:  The system offers features like online appointment booking, service history tracking, and automated service reminders. This streamlines the service process, improves customer convenience, and increases service department efficiency. This builds trust and fosters a positive customer experience.   Transparency & Communication:  Orbitsys facilitates transparency by providing customers with online access to service estimates, repair progress up...